Privacy Policy

Effective Date: January 1, 2025 | Domain: betline.com

1. Introduction

BetLine ("we", "us", or "our"), operating at betline.com, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, date of birth, phone number, residential address, government-issued ID details, and payment information. We also collect information automatically when you use our services, such as IP address, device identifiers, browser type, and usage data.

3. How We Use Your Information

We use your information to: verify your identity and age; process your bets and transactions; administer your account; communicate service updates and promotions; comply with legal obligations; and prevent fraud and money laundering as required by Alberta law.

4. Cookies and Tracking

We use cookies and similar technologies to improve your experience, remember preferences, and measure site performance. You may control cookie settings through your browser. Some features may not function correctly if cookies are disabled.

5. Disclosure of Information

We do not sell your personal information. We may share it with service providers who assist us in operating BetLine, regulatory authorities as required by law, and law enforcement agencies when legally compelled to do so.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of seven (7) years following account closure, as required by anti-money laundering legislation applicable in Alberta.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal and regulatory limitations. Requests may be submitted to [email protected].

8. Contact

For privacy concerns, contact our Data Protection Officer at: [email protected] or BetLine Inc., 200-10060 Jasper Avenue, Edmonton, AB T5J 3R8.