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BetLine

Frequently Asked Questions

Updated: January 2025
Who can bet on BetLine?

BetLine is available exclusively to Alberta residents aged 18 and over. You must provide a valid government-issued ID during registration. Residents of other provinces or territories may not create accounts.

How do I create an account?

Click the Sign Up button at the top of any page. Complete all required fields, verify your email, and submit your identity documents. Accounts are typically approved within one business day.

What payment methods are accepted?

BetLine accepts Visa, Mastercard, Interac e-Transfer, and major e-wallets. Minimum deposit is $20. Withdrawals are processed within 1-3 business days to the same method used for deposit.

How are odds calculated?

BetLine displays decimal odds (e.g. 2.50). To calculate your potential payout, multiply your stake by the odds. For example, $20 at 2.50 returns $50 (including your original stake).

What is a parlay bet?

A parlay combines two or more selections into a single bet. All selections must win for the parlay to pay out. Odds multiply across selections, resulting in a higher potential payout.

Can I bet on live events?

Yes. The Live section shows all currently in-play events. Odds update dynamically. Note that bet acceptance may take a moment during high-demand periods.

How do I claim a promotion?

Most promotions are automatically applied when you meet the criteria. Some require opting in via your Account > Promotions page. Always read the full terms before wagering.

What if I have a gambling problem?

BetLine is committed to responsible gaming. You can set deposit limits, cooling-off periods, or self-exclude at any time via Account > Responsible Gaming. You can also call 1-800-522-4700 (24/7, toll-free).

Still have questions? Contact us at [email protected]